FAQ
Curious About Clayfabic?
From our handmade process and materials to jewellery care, shipping, and custom creations,
find answers to the questions you may have before ordering.
About Clayfabic
What is Clayfabic?
Clayfabic is a handmade clay jewellery and creative brand founded with a passion for turning clay into unique, personal, and artistic creations. We create handmade jewellery, charms, keychains, clay art, and other creative pieces designed to be worn, gifted, displayed, and cherished.
Are Clayfabic products handmade?
Yes. Every Clayfabic piece is individually handmade with care and attention to detail. Since each piece is made by hand, slight variations in shape, colour, texture, or finish may occur, making every creation unique.
What makes Clayfabic different from mass-produced products?
Every Clayfabic creation is individually made by hand rather than mass-produced. Our pieces are designed to combine creativity, personality, and handmade craftsmanship, so each creation carries its own character.
Product
What materials do you use?
We primarily use high-quality polymer clay with jewellery findings such as stainless steel hooks, studs, and chains, depending on the design.
Are the earrings lightweight?
Most designs are lightweight and comfortable for everyday wear. Larger statement pieces may have slightly more weight.
Are your products waterproof?
Our jewellery can handle occasional splashes, but it is not waterproof. Keep it away from prolonged contact with water, perfume, and chemicals.
How do I care for my jewellery?
Keep your pieces dry, avoid perfumes and chemicals, and store them safely when not in use. Clean gently with a soft, dry cloth.
Order
How long does shipping take?
Orders are usually processed within 2–5 business days. Delivery time depends on your location.
Do you offer COD?
No. Cash on Delivery is currently not available.
Help
How can I contact Clayfabic?
What if I have another question?
Just get in touch with us. We’re happy to help with product, order, or customisation questions.
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