Privacy policy

Privacy Policy

Last Updated: 17 April 2026

 

At Clayfabic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction details
• Order history
• Device information (IP address, browser type, usage data)
• Messages sent through email or customer support

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud or misuse
• Comply with legal obligations
• Send promotional offers where permitted

3. Payments

• Payments are processed securely through trusted third-party payment providers.
• We do not store complete card or banking details on our servers.

4. Sharing of Information

We may share your information only when necessary with:

• Shopify for website hosting and store operations
• Payment gateway providers
• Shipping and delivery partners
• Analytics or marketing service providers
• Government or legal authorities when required by law

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze traffic and usage
• Support marketing activities

You may disable cookies in your browser settings.

6. Data Retention

• We retain personal information only as long as necessary for orders, support, legal compliance, dispute resolution, and business operations.

7. Your Rights

Depending on applicable law, you may request to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Withdraw marketing consent
• Ask how your data is used

To make a request, contact us below.

8. Data Security

• We use reasonable security measures to protect your information.
• However, no online system can guarantee complete security.

9. Third-Party Links

• Our website may contain links to external websites.
• We are not responsible for the privacy practices of third-party sites.

10. Children's Privacy

• Our website is not intended for individuals under 18 years of age.
• We do not knowingly collect personal data from minors.

11. Changes to This Policy

• We may update this Privacy Policy at any time.
• Changes will be posted on this page with the revised date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Email: support@clayfabic.com
Business Name: Clayfabic
Location: Pune, Maharashtra, India