Terms of service

Terms of Service

Last Updated: 17 April 2026

OVERVIEW

Welcome to Clayfabic. The terms “we”, “us”, and “our” refer to Clayfabic. We operate this website and online store, including all related information, content, products, tools, and services to provide you with a smooth shopping experience. Our store is powered by Shopify.

By visiting our website, purchasing from us, or using any of our services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Return & Refund Policy, and other policies posted on this website.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility & Website Use

• You must be at least 18 years of age or using this website under parental or guardian supervision.
• You agree to use this website only for lawful purposes.
• You must not misuse the website, interfere with security, or attempt unauthorized access.

2. Products & Descriptions

• All products are subject to availability.
• Many items are handmade, so slight variations in color, shape, texture, or finish may occur, each handmade piece is unique; slight differences are natural.
• We make every effort to display product colors and images accurately, but actual appearance may vary depending on your screen or device settings.
• We reserve the right to modify or discontinue products at any time without notice.

3. Orders

• Placing an order constitutes an offer to purchase.
• Orders are confirmed only after successful payment and acceptance by us.
• We reserve the right to refuse, cancel, or limit any order due to suspected fraud, stock issues, pricing errors, or inaccurate customer details.
• If an order is cancelled after payment, any eligible refund will be processed to the original payment method.

4. Pricing & Payments

• All prices are listed in INR unless otherwise stated.
• Prices may change without prior notice.
• Applicable taxes, shipping charges, or additional fees (if any) will be shown at checkout.
• Payments must be completed through approved payment methods available on our website.

5. Shipping & Delivery

• Delivery timelines are estimated and not guaranteed.
• Delays may occur due to courier issues, weather conditions, public holidays, remote locations, or events beyond our control.
• Customers are responsible for providing accurate shipping details.
• Once an order is handed over to the courier partner, delivery timelines are managed by the shipping provider.

6. Returns, Refunds & Replacements

• All returns, refunds, cancellations, and replacements are governed by our Return & Refund Policy.
• Please review that policy before making a purchase.

7. Intellectual Property

• All content on this website, including logos, product images, product designs, text, graphics, branding, and layout, belongs to Clayfabic unless otherwise stated.
• No material may be copied, reproduced, modified, distributed, or used without prior written permission.

8. Third-Party Services & Links

• Our website may contain links to third-party websites, apps, tools, or payment providers.
• We are not responsible for the content, privacy practices, or services of third parties.

9. Limitation of Liability

• To the extent permitted by law, Clayfabic shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, services, or products.
• Our maximum liability, if any, shall not exceed the amount paid for the relevant order.

10. Privacy

• Your personal information is handled in accordance with our Privacy Policy.

11. Changes to Terms

• We reserve the right to update or modify these Terms of Service at any time.
• Updated terms will be posted on this page with the revised date.

12. Governing Law

• These Terms shall be governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Clayfabic
Email: support@clayfabic.com
Location: Pune, Maharashtra, India