FAQ
FREQUENTLY AKSED QUESTIONS
1. What is Clayfabic?
Clayfabic is a handmade jewellery brand specializing in unique polymer clay earrings, pendants, and accessories crafted with love and creativity.
2. Are your earrings comfortable to wear?
Yes. Most designs are lightweight for everyday comfort, while selected bold statement pieces may have a little more weight for a premium look and feel.
3. Are your products handmade?
Yes. Every Clayfabic piece is individually handmade, so each design is unique and may have slight variations.
4. What material do you use?
We primarily use high-quality polymer clay along with premium findings such as stainless steel hooks, studs, and chains depending on the design.
5. Are your products waterproof?
Our jewellery is water-resistant for occasional splashes, but we recommend keeping them away from water, perfume, and chemicals to maintain quality and longevity.
6. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery times depend on your location.
7. How should I care for my jewelry?
Store in a dry place, avoid bending, keep away from perfumes/water, and clean gently with a soft cloth.
8. Do you offer Cash on Delivery (COD)?
No, we don’t have a COD option available as of now.
9. How can I contact Clayfabic?
You can reach us through Instagram, WhatsApp, email, or the contact form on our website.